Rubio Rubio, Edson, and Noel José Pineda. “Main Approaches to Service Quality Models Applied in Supermarkets. A Panoramic View”. Ágora de Heterodoxias 9, no. 2 (October 9, 2023): 82-113. Accessed April 1, 2025. https://revistas.uclave.org/index.php/agora/article/view/4601.