Rodríguez Sánchez GD, Martínez Sánchez R. Blueprint as a process improvement tool in a Lara state service company. Teorías, Enfoques y Aplicaciones en las Ciencias Sociales [Internet]. 2020Dec.30 [cited 2025Apr.19];13(27):94-102. Available from: https://revistas.uclave.org/index.php/teacs/article/view/3060