The Venezuelan tax manager's trilemma: tax strategy, extreme compliance, or business survival?

Authors

DOI:

https://doi.org/10.5281/zenodo.20789440

Keywords:

Critical hermeneutics, institutional complexity, tax management, professional ethics, trilemma

Abstract

This article examines the complexity of tax management in Venezuela through the "Trilemma Model," which conceptualizes the unavoidable tension between tax strategy, extreme compliance, and business survival. Using a qualitative methodology with a critical-hermeneutic approach and drawing on two decades of the author's experience in tax advisory, it deconstructs the systemic dysfunction that transforms the legal framework into a primary source of uncertainty. The findings reveal decision-making pathologies such as "fiscal cyclothymia" and "organizational schizoid personality," where companies develop parallel structures to navigate the contradiction between formality and survival. It concludes that Venezuelan tax management represents the paradigm of the "postmodern decision-maker in collapse contexts," requiring a new epistemology of tax management based on contextual judgment, ethics of responsibility, and practical wisdom. The study transcends the Venezuelan case, offering an analytical framework applicable to various contexts of high institutional complexity.

Downloads

Download data is not yet available.

Author Biography

Alexander José Hernández Lozada, Universidad de Carabobo

Public Accountant Universidad de Carabobo; Doctor of Administrative and Management Sciences Universidad de Carabobo. Valencia, Venezuela 

References

Argyris, C. (1990). Overcoming organizational defenses: Facilitating organizational learning. Allyn and Bacon. Boston, MA, Estados Unidos.

Ashby, W. (1956). An introduction to cybernetics. Chapman & Hall. Londres, Reino Unido.

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108 Consultado 18 de marzo de 2025

Bauman, Z. (2000). Liquid modernity. Polity Press. Cambridge, Reino Unido.

Beck, U. (1992). Risk society: Towards a new modernity. Sage Publications. Londres, Reino Unido.

Bennett, N. y Lemoine, G. (2014). What VUCA really means for you. Harvard Business Review, 92(1/2), 27-42. https://hbr.org/2014/01/what-vuca-really-means-for-you Consultado 11 de marzo de 2025

Bourdieu, P. (1990). The logic of practice. Stanford University Press. Stanford, CA, Estados Unidos.

Braithwaite, V. (2005). Taxing democracy: Understanding tax avoidance and evasion. Ashgate Publishing. Aldershot, Reino Unido.

Deci, E. y Ryan, R. (2000). The "what" and "why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268. https://doi.org/10.1207/S15327965PLI1104_01 Consultado 25 de marzo de 2025

Dworkin, R. (1986). Law's empire. Harvard University Press. Cambridge, MA, Estados Unidos.

Flyvbjerg, B. (2001). Making social science matter: Why social inquiry fails and how it can succeed again. Cambridge University Press. Cambridge, Reino Unido.

Gadamer, H.-G. (1977). Philosophical hermeneutics. University of California Press. Berkeley, CA, Estados Unidos.

Gersick, C. (1991). Revolutionary change theories: A multilevel exploration of the punctuated equilibrium paradigm. Academy of Management Review, 16(1), 10-36. https://doi.org/10.5465/amr.1991.4278988 Consultado 07 de marzo de 2025

Goldratt, E. (1990). What is this thing called theory of constraints and how should it be implemented? North River Press. Croton-on-Hudson, NY, Estados Unidos.

Goffman, E. (1959). The presentation of self in everyday life. Anchor Books. Nueva York, NY, Estados Unidos.

James, S. y Alley, C. (2002). Tax compliance, self-assessment and tax administration. Journal of Finance and Management in Public Services, 2(2), 27-42. https://mpra.ub.uni-muenchen.de/26906/ Consultado 07 de abril de 2025

Janis, I. (1972). Victims of groupthink: A psychological study of foreign-policy decisions and fiascoes. Houghton Mifflin. Boston, MA, Estados Unidos.

Jensen, M. y Meckling, W. (1976). Theory of the firm: Managerial behavior, agency costs and ownership structure. Journal of Financial Economics, 3(4), 305-360. https://doi.org/10.1016/0304-405X(76)90026-X Consultado 20 de marzo de 2025

Kidder, R. (1995). How good people make tough choices: Resolving the dilemmas of ethical living. William Morrow. Nueva York, NY, Estados Unidos.

Klein, H. y Myers, M. (1999). A set of principles for conducting and evaluating interpretive field studies in information systems. MIS Quarterly, 23(1), 67-93. https://doi.org/10.2307/249410 Consultado 22 de marzo de 2025

Leibenstein, H. (1966). Allocative efficiency vs. X-efficiency. American Economic Review, 56(3), 392-415. https://www.jstor.org/stable/1823775 Consultado 22 de marzo de 2025

Maslow, A. (1943). A theory of human motivation. Psychological Review, 50(4), 370-396. https://doi.org/10.1037/h0054346 Consultado 20 de marzo de 2025

Merton, R. (1968). Social theory and social structure (Rev. ed.). Free Press. Nueva York, NY, Estados Unidos.

Mintzberg, H. (1994). The rise and fall of strategic planning. Free Press. Nueva York, NY, Estados Unidos.

Morin, E. (1990). Introduction à la pensée complexe. Éditions du Seuil. París, Francia.

North, D. (1990). Institutions, institutional change and economic performance. Cambridge University Press. Cambridge, Reino Unido.

Ostrom, E. (2005). Understanding institutional diversity. Princeton University Press. Princeton, NJ, Estados Unidos.

Parker, L. (1994). Professional accounting body ethics: In search of the private interest. Accounting, Organizations and Society, 19(6), 507-525. https://doi.org/10.1016/0361-3682(94)90021-3 Consultado 09 de marzo de 2025

Perrow, C. (1984). Normal accidents: Living with high-risk technologies. Basic Books. Nueva York, NY, Estados Unidos.

Podgórecki, A. (1991). Social oppression. Greenwood Press. Westport, CT, Estados Unidos.

Power, M. (1997). The audit society: Rituals of verification. Oxford University Press. Oxford, Reino Unido.

Rest, J. (1986). Moral development: Advances in research and theory. Praeger. Nueva York, NY, Estados Unidos.

Ricoeur, P. (1981). Hermeneutics and the human sciences: Essays on language, action and interpretation. Cambridge University Press. Cambridge, Reino Unido.

Scholes, M. y Wolfson, M. (1992). Taxes and business strategy: A planning approach. Prentice Hall. Englewood Cliffs, NJ, Estados Unidos.

Senge, P. (1990). The fifth discipline: The art and practice of the learning organization. Doubleday. Nueva York, NY, Estados Unidos.

Simon, H. (1947). Administrative behavior: A study of decision-making processes in administrative organization. Macmillan. Nueva York, NY, Estados Unidos.

Simon, H. (1978). Rationality as process and as product of thought. American Economic Review, 68(2), 1-16. http://www.jstor.org/stable/1816653. Consultado 19 de abril de 2025

Staw, B. y Ross, J. (1987). Behavior in escalation situations: Antecedents, prototypes, and solutions. Research in Organizational Behavior, 9, 39-78.

Sutcliffe, K. y Vogus, T. (2003). Organizing for resilience. En K. S. Cameron, J. E. Dutton, & R. E. Quinn (Eds.), Positive organizational scholarship: Foundations of a new discipline (pp. 94-110). Berrett-Koehler. San Francisco, CA, Estados Unidos.

Swedberg, R. (2003). Principles of economic sociology. Princeton University Press. Princeton, NJ, Estados Unidos.

Taleb, N. (2012). Antifragile: Things that gain from disorder. Random House. Nueva York, NY, Estados Unidos.

Tversky, A., y Kahneman, D. (1981). The framing of decisions and the psychology of choice. Science, 211(4481), 453-458 https://www.science.org/doi/10.1126/science.7455683 Consultado 05 de marzo de 2025

Weick, K. (1993). The collapse of sensemaking in organizations: The Mann Gulch disaster. Administrative Science Quarterly, 38(4), 628-652. https://doi.org/10.2307/2393339 Consultado 05 de marzo de 2025

Wenger, E. (1998). Communities of practice: Learning, meaning, and identity. Cambridge University Press. Cambridge, Reino Unido.

Williamson, O. (1985). The economic institutions of capitalism: Firms, markets, relational contracting. Free Press. Nueva York, NY, Estados Unidos.

Yin, R. (2018). Case study research and applications: Design and methods (6th ed.). Sage Publications. Thousand Oaks, CA, Estados Unidos.

Zimmer, B. (2014). Capacity to pay and fairness in taxation. Routledge. London, Reino Unido.

Published

2026-06-22

How to Cite

Hernández Lozada, A. J. (2026). The Venezuelan tax manager’s trilemma: tax strategy, extreme compliance, or business survival?. Gestión Y Gerencia, 20(1), 1-23. https://doi.org/10.5281/zenodo.20789440