medical interview: concerning quality health organizations

Authors

  • Lisbeth J. Reales Chacón Universidad Centroccidental Lisandro Alvarado. Venezuela
  • Doralisa Rangel Universidad Pedagógica Experimental Libertador Luis Beltrán Prieto Figueroa. Venezuela

Keywords:

medical interview, health organization, quality, ethnography

Abstract

This qualitative research examined the medical interview (EM) as a benchmark of quality in healthcare organizations, through the phenomenological-hermeneutic, ethnographic method paradigm and harvesting techniques: participant observation, focus groups with medical residents medical internal (RMI), targeted RMI testimonials written by patients and open interviews. Techniques of data analysis are grounded theory through the constant comparative method (MCC) and triangulation techniques. Developed in three phases: I grasp the object of study epistemologically. II field research and information recorded: and III data analysis and theorizing. It was found that MS is communication that is instrumental to the health care organization to serve users with human qualities, making medical history, diagnosis and treatment to the patient, as an act of change, organizational transformation, professional, personal, human, and benchmark of hospital care. Keywords: medical interview, health organization, quality, ethnography.

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Author Biographies

Lisbeth J. Reales Chacón, Universidad Centroccidental Lisandro Alvarado. Venezuela

Universidad Centroccidental Lisandro Alvarado (UCLA)

Barquisimeto. Venezuela

Doralisa Rangel, Universidad Pedagógica Experimental Libertador Luis Beltrán Prieto Figueroa. Venezuela

Universidad Pedagógica Experimental Libertador

Luis Beltrán Prieto Figueroa (UPEL)

Barquisimeto. Venezuela

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Revista: Red de Investigación Educativa (REDINE)

Published

2018-07-23

How to Cite

Reales Chacón, L. J., & Rangel, D. (2018). medical interview: concerning quality health organizations. Revista Electrónica REDINE, 7(1), 9 - 38. Retrieved from https://revistas.uclave.org/index.php/redine/article/view/1235

Issue

Vol. 7 No. 1 (2015): January - June

Section

Articles

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