Use of artificial intelligence in documentary information systems. A systematic literature review 2013-2023
DOI:
https://doi.org/10.5281/zenodo.13179067Keywords:
artificial intelligence, document management systems, systematic literature reviewAbstract
In the last decade, Artificial Intelligence (AI) has experienced notable growth in its application in Documentary Information Systems (DIS), offering more effective and advanced solutions to manage and analyze large volumes of information. In this article, the product of previous research, a Systematic Literature Review (SLR) was carried out focused on the use of AI in DIS between 2013 and 2023, compiling research from EBSCO, Scopus, and Web of Science. The PRISMA 2020 methodology was applied using NVivo for qualitative analysis and Excel together with Microsoft Power BI for quantitative analysis. 22 articles and 117 references were identified, highlighting impacts such as efficient management, search and retrieval of information, transparency, and data quality. Key trends include document lifecycle automation, information management model changes, AI ethics policies in DIS, data organization, and machine learning applications. This rigorous review synthesizes the available evidence, providing clear and useful findings for the academic community and institutions committed to operational efficiency and information transparency, contributing to Sustainable Development Goal 16.6 and facilitating decision-making.
Downloads
References
Alothman, A. F., & Wahab, S. A. R. (2022). Managing and Retrieving Bilingual Documents Using Artificial Intelligence-Based Ontological Framework. Computational Intelligence & Neuroscience, 1–15. https://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,url,uid&db=asn&AN=158730274&lang=es&site=ehost-live
Archivo General de la Nación [AGN]. (2006). Acuerdo 027 DE 2006 - Glosario. https://normativa.archivogeneral.gov.co/acuerdo-27-de-2006/
Balahurovska, I. (2023). The use of technologies in different forms management. Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie, 169, 33–41. https://doi.org/10.29119/1641-3466.2023.169.2
Barón, S. M. J., López, J. F., Montenegro, M. C. E., García, G. P. A., & Montenegro, M. F. G. (2019). Computational model for organizational learning in research and development centers (R&D). Inteligencia Artificial, 22(64), 143–151. https://doi.org/10.4114/intartif.vol22iss64pp143-151
Booth, A. (2006). Clear and present questions: formulating questions for evidence based practice. Library Hi Tech, 24(3), 355–368. https://doi.org/10.1108/07378830610692127
Cano, I. A., Campillo, T. I., & Cuesta, R. F. (2014). Sistema de Gestión de Información para la Educación Superior. https://cinfo.idict.cu/index.php/cinfo/article/view/102/102
Cascón, K. J. D., López, H. A. G., Ruiz, R. A. Á., & Herrera, V. E. (2019). Histocarto project: Application of gis tools (georeferencing and geolocation) to improve the retrieval of graphic historical documents. Profesional de La Informacion, 28(4). https://doi.org/10.3145/epi.2019.jul.16
Centeno, C. E., Mondragón, S. F., Ospina, T. E., & Franco, M. L. M. (2022). Resocialización de la pena: retos desde las nuevas tecnologías de la información y la comunicación. Revista de Ciencias Sociales, 28, 303–314.
Chen, M. K., Liu, X., Sun, Y., & Tsai, D. P. (2022). Artificial Intelligence in Meta-optics. Chemical Reviews, 122(19), 15356–15413. https://doi.org/10.1021/acs.chemrev.2c00012
Díaz, M., Daniel, J., Chacón, O., Ronda, M., & José, F. (2016). El diseño de preguntas clínicas en la práctica basada en la evidencia. Modelos de formulación. Enfermería Global, 431–438.
Dwivedi, Y. K., Hughes, D. L., Coombs, C., Constantiou, I., Duan, Y. Q., Edwards, J. S., Gupta, B., Lal, B., Misra, S., Prashant, P., Raman, R., Rana, N. P., Sharma, S. K., & Upadhyay, N. (2020). Impact of COVID-19 pandemic on information management research and practice: Transforming education, work and life. International Journal Of Information Management, 55. https://doi.org/10.1016/j.ijinfomgt.2020.102211
IBM. (2023a). ¿Qué es el Internet de las cosas? https://www.ibm.com/mx-es/topics/internet-of-things
IBM. (2023b). ¿Qué es la tecnología blockchain? - IBM Blockchain. https://www.ibm.com/es-es/topics/blockchain
Khan, A. A., Laghari, A. A., Li, P., Dootio, M. A., & Karim, S. (2023). The collaborative role of blockchain, artificial intelligence, and industrial internet of things in digitalization of small and medium-size enterprises. Scientific Reports, 13(1), 1–13. https://search.ebscohost.com/login.aspx?
direct=true&AuthType=ip,url,uid&db=asn&AN=161607496&lang=es&site=ehost-live
Lasse, R. (2018). Inteligencia artificial 101 cosas que debes saber hoy sobre nuestro futuro (S. A. Editorial Planeta, Ed.; 1st ed.).
Lei, L. (2022). Emergency Information Communication Structure by Using Multimodel Fusion and Artificial Intelligence Algorithm. Computational Intelligence & Neuroscience, 1–10. https://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,url,uid&db=asn&AN=159582387&lang=es&site=ehost-live
León, P. J. C. (2019). Impacto de las tecnologías disruptivas en la percepción remota: big data, internet de las cosas e inteligencia artificial. UD y La Geomática, 14, 1–20. https://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,url,uid&db=fua&AN=140440247&lang=es&site=ehost-live
Lorbieski, R., & Nassar, S. M. (2018). Impact of an extra layer on the stacking algorithm for classification problems. Journal of Computer Science, 14(5), 613–622. https://doi.org/10.3844/jcssp.2018.613.622
Ministerio de las tecnologías de la información y las comunicaciones. (2014). Ley 1712 de 2014 Ley de Transparencia y del Derecho de Acceso a la Información Pública Nacional. https://www.funcionpublica.gov.co/eva/gestornormativo/norma.php?i=56882
Modiba, M. (2022a). Artificial intelligence for the improvement of records management activities at the Council for Scientific and Industrial Research. Journal of the Society of South African Archivists, 55, 16–26. https://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,url,uid&db=asn&AN=161609406&lang=es&site=ehost-live
Modiba, M. (2022b). Legislation Used to Apply Artificial Intelligence for the Management of Records at the Council for Scientific and Industrial Research in South Africa. African Journal of Library, Archives & Information Science, 32(1), 21–35. https://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,url,uid&db=asn&AN=157848389&lang=es&site=ehost-live
Modiba, M., Ngulube, P., & Marutha, N. (2022). Infrastructure for the implementation of artificial intelligence to support records management at the Council for Scientific and Industrial Research in South Africa. ESARBICA Journal, 41(1), 159–171. https://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,url,uid&db=asn&AN=161426977&lang=es&site=ehost-live
Modiba, M., Ngulube, P., & Marutha, N. (2023). Discharging Records Management Activities Using Artificial Intelligence at the Council for Scientific and Industrial Research, South Africa. African Journal of Library, Archives & Information Science, 33(1), 37–50. https://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,url,uid&db=asn&AN=163503625&lang=es&site=ehost-live
Modiba, T., Ngoepe, M., & Ngulube, P. (2019). Application of Disruptive Technologies to the Management and Preservation of Records. Mousaion, 37(1), 1–14. https://doi.org/10.25159/2663-659X/6159
Organización de las Naciones Unidas para la Educación, la C. y la C. [UNESCO]. (2023). Tesauro de la UNESCO. https://vocabularies.unesco.org/browser/thesaurus/es/
Organización de las Naciones Unidas para la Educación la Ciencia y la Cultura [UNESCO]. (2021). Recomendación sobre la ética de la inteligencia artificial. https://unesdoc.unesco.org/in/documentViewer.xhtml?v=2.1.196&id=p::usmarcdef_0000381137_spa&file=/in/rest/annotationSVC/DownloadWatermarkedAttachment/attach_import_50daf52c-56dc-4375-ba1f-3574cd3d9b3f%3F_%3D381137spa.pdf&locale=es&multi=true&ark=/ark:/48223/pf0000381137_spa/PDF/381137spa.pdf#484_22_S_SHS_Recommendation%20Ethics%20of%20AI_int.indd%3A.17487%3A130
Organización de Naciones Unidas [ONU]. (2015a). Objetivos y metas de desarrollo sostenible - Desarrollo Sostenible. https://www.un.org/sustainabledevelopment/es/objetivos-de-desarrollo-sostenible/
Organización de Naciones Unidas [ONU]. (2015b). Paz y justicia - Desarrollo Sostenible. https://www.un.org/sustainabledevelopment/es/peace-justice/
Perfetto, De Oliveira, R. S. G., & Paletta, F. C. (2023). Digital information management possible paths. Revista Digital de Biblioteconomia e Ciencia Da Informacao, 21. https://doi.org/10.20396/RDBCI.V21I00.8671342
Pinto, H. J. J., & Silva, C. J. A. (2022). AmazonCRIME: a Geospatial Artificial Intelligence dataset and benchmark for the classification of potential areas linked to Transnational Environmental Crimes in the Amazon Rainforest. Revista de Teledetección, 59, 1-1–21. https://doi.org/10.4995/raet.2022.15710
Polo, B. (2022). Automatic classification experience of documents about Life Sciences and Biomedicine obtained in the Web of Science. Investigacion Bibliotecologica, 36(93), 13-13–32. https://doi.org/10.22201/iibi.24488321xe.2022.93.58607
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo, W. E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. https://doi.org/10.1136/bmj.n71
Russo, D., & Mura, G. (2023). The Financial Data Services Domain: From Taxonomies to Ontologies. Journal of Accounting & Finance (2158-3625), 23(1), 17–28. https://doi.org/10.33423/jaf.v23i1.5830
Savić, D. (2019). Are we ready for the future? Impact of Artificial Intelligence on Grey Literature Management. Grey Journal (TGJ), 15, 7–15. https://search.ebscohost.com/login.aspx?direct=true&AuthType=ip,url,uid&db=asn&AN=134340998&lang=es&site=ehost-live
Sociedad científica española de enfermería. (2023). Enfermería basada en la evidencia. https://www.scele.org/evidenc_enfermer.htm
Valero, T. J., & Cerdá, M. J. I. (2020). Transparency, access and re-use of information in the context of public sector digital transformation: lessons and challenges in the age of COVID-19. Eunomia, 19, 103-103–126. https://doi.org/10.20318/eunomia.2020.5705
Universidad de Navarra, & Royo, M. (2023). BiblioGuías: Revisiones sistemáticas: Definición: ¿qué es una revisión sistemática? https://biblioguias.unav.edu/revisionessistematicas/que-es-una-revision-sistematica
Wang, F., Zhang, J., & Zhang, P. (2022). Influencing Factors of Smart Government Information Security: Experience from China. Tehnicki Vjesnik, 29(2), 572–579. https://doi.org/10.17559/TV-20210816043215
Yepes, N. J. J., Urrútia, G., Romero, G. M., & Alonso, F. S. (2021). Declaración PRISMA 2020: una guía actualizada para la publicación de revisiones sistemáticas. Revista Española de Cardiología, 74(9), 790–799. https://doi.org/10.1016/J.RECESP.2021.06.016
Published
How to Cite
Issue
Section
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors keep their copyrights so articles can be reused for teacher and research purpose. Readers and users can also reuse articles for the same purposes but not for commercial purposes. Ágora de Heterodoxias has no responsibility on information given by collaborators which is not necessarily the point of view of the publication
