Engajamento no Trabalho Tendências atuais e aspectos relevantes para a pesquisa
DOI:
https://doi.org/10.5281/zenodo.7113779Palavras-chave:
Engajamento no trabalho, COVID-19, Qualidade de vida no trabalho, estudo bibliográfico, análise bibliométricaResumo
Os gestores procuram criar ambientes adequados para que os colaboradores experimentem o bem-estar físico e psicológico no trabalho, a fim de atingir os objetivos organizacionais em ambientes cada vez mais competitivos. Ao mesmo tempo, centros de pesquisa especializados estão tentando ajustar seus processos para atender às necessidades do mundo dos negócios. Nesse contexto, o presente estudo tem como objetivo revisar o tema engajamento no trabalho, a fim de conhecer a importância que os pesquisadores atribuem a ele, para o qual a base de dados Scopus foi investigada. Os resultados mostram que a produção científica sobre engajamento no trabalho, liderada por duas universidades na Holanda, está em franca expansão em diversas áreas de estudo, crescendo exponencialmente a uma taxa anual de 28,39%, que dobra a cada 2,44 anos, o que demonstra sua grande utilidade para os acadêmicos, consultores e o setor empresarial. Da mesma forma, é considerada uma variável chave na recuperação de setores empresariais, especialmente aqueles que sofreram pesadas perdas devido a fatores externos como o Covid-19, devido à sua grande influência ou interação com outras variáveis importantes de resultados organizacionais.
Downloads
Referências
Acosta, H., Cruz Ortiz, V., Salanova Soria, M., y Llorens Gumbau, S. (2015). “Healthy organization: Analysing its meaning base on the HERO Model”. Revista de Psicología Social, 30 (2), 323-350.
Alvarez-Peregrina, C., Sanchez-Tena, M.A., Martin, M., Villa-Collar, C., y Povedano-Montero, F.J. (2022). “Multifocal contact lenses: A bibliometric study”. Journal of Optometry, 15 (1), 53-59. DOI: 10.1016/j.optom.2020.07.007
Ardanuy, J. (2012). Breve introducción a la bibliometría. Universitat de Barcelona.
Bakker, A. B., y Demerouti, E. (2013). “La teoría de las demandas y los recursos laborales”. Journal of Work and Organizational Psychology, 29, 107-115
Bakker, A.B., Demerouti, E., y Sanz-Vergel, A.I. (2014). “Burnout and work engagement: the JD-R approach”. Annual Review of Organizational Psychology and Organizational Behavior, 1 (1), 389-411.
Bakker, A. B., y Albrecht, S. (2018). “Work engagement: current trends”. Career Development International, 23(1), 4-11.
Bartsch, C.E., Dürr, L., Forster, A., y Koob, C. (2021). “How are key resources and key demands associated with nurses’ work engagement during the COVID-19 pandemic? A cross-sectional study”. Zeitschrift fur Evidenz, Fortbildung und Qualitat im Gesundheitswesen, 167, 57-67. DOI: 10.1016/j.zefq.2021.09.008
Bayona, J. A., Caballer, A., y Peiró, J.M. (2020). “The relationship between knowledge characteristics’ fit and job satisfaction and job performance: The mediating role of work engagement”. Sustainability (Switzerland), 12 (6), 1-20. DOI: 10.3390/su12062336
Bedenlier, S., Bond, M., Buntins, K., Zawacki-Richter, O., y Kerres, M. (2020). “Facilitating student engagement through educational technology in higher education: A systematic review in the field of arts and humanities”. Australasian Journal of Educational Technology, 126-150. https://doi.org/10.14742/ajet.5477
Biblioteca de la Universidad de Sevilla (2020). Factor de impacto: Journal Citation Reports (JCR). https://guiasbus.us.es/factordeimpacto
Blasco, C., y Meneghel, I. (2019). “El Impacto de la creatividad en el tecnoflow: Como afecta a las creencias de eficacia y el engagement”. Revista Interamericana de Psicología Ocupacional, 38(1), 9-25. DOI: 10.21772/ripo.v38n1a03
Brittain, A., y Carrington, J. (2019). “Concept Analysis of Organizational Health and Communication”. Nursing Administration Quarterly, 43(1), 68-75. doi: 10.1097/NAQ.0000000000000331
Cano, C., y Francia, J. (2018). “Estado de avance de la salud de los trabajadores en Perú”. Acta Médica Peruana, 35(1), 3-5.
Carnevale, J. B. y Hatak, I. (2020). “Employee adjustment and well-being in the era of COVID-19: Implications for human resource management”. Journal of Business Research, 116, 183-187.
Castillo-Alarcón, M. E., & Pirela-Morillo, J. (2021). Pedagogy of love, happiness and playfulness: Trilogy to project humanizing horizons from education. Ágora De Heterodoxias, 6(2), 43-53. Retrieved from https://revistas.uclave.org/index.php/agora/article/view/3571
Chen, I. S., y Fellenz, M. R. (2020). “Personal resources and personal demands for work engagement: Evidence from employees in the service industry”. International Journal of Hospitality Management, 90, 1-13. DOI: 10.1016/j.ijhm.2020.102600
Clarivate Analytics (2022). Journal Impact Factor List 2021. Journal Citation Report (JCR). https://impactfactorforjournal.com/jcr-2021/
Clarivate Analytics (2020). Journal Citation Reports (JCR). Recuperado de https://clarivate.com/webofsciencegroup/solutions/journal-citation-reports/?campaignname=Publisher_Neutral_Journal_Intelligence_JCR_Parent_SAR_Global_2020&campaignid=7014N000000Cw9v&utm_campaign=Publisher_Neutral_Journal_Intelligence_JCR_Parent_SAR_Global_2020&utm_source=blog&utm_medium=press
Dewan, M., Akber, A., Murshed, M., y Lin, F. (2019). “Engagement detection in online learning: A review”. Smart Learning Environments, 6 (1), 1-20.
Escalona, M., Lagar, P. y Pulgarín, A. (2010). “Web of Science vs. SCOPUS: un estudio cuantitativo en Ingeniería Química”. Anales de Documentación, 13, 159-175.
Feng, Y., y Zhou, W. (2020). “Is working from home the new norm? An observational study based on a large geo-tagged COVID-19 twitter dataset”. Social and Information Networks, arXiv:2006.08581v1 [cs.SI]. https://arxiv.org/pdf/2006.08581.pdf
Feng Y, Zhou W. (2022). “Work from home during the COVID-19 pandemic: An observational study based on a large geo-tagged COVID-19 Twitter dataset (UsaGeoCov19)”. Information Processing & Management, 59(2):102820. doi: 10.1016/j.ipm.2021.102820.
Galdeano, D., Ahmed, U., Fati, M., Rehan, R., y Ahmed, A. (2019). “Financial performance and corporate social responsibility in the banking sector of Bahrain: Can engagement moderate?”. Management Science Letters, 9(10), 1529-1542.
Gawke, J. C., Gorgievski, M.J., y Bakker, A. B. (2017). “Employee intrapreneurship and work engagement: A latent change score approach”. Journal of Vocational Behavior, 100, 88-100.
Geue, P. (2018). “Positive practices in the workplace: Impact on team climate, work engagement and task performance”. The Journal of Applied Behavioral Science, 54(3), 272-301.
Gil-Beltrán, E., Llorens, S., y Salanova, M. (2020). “Employees’ physical exercise, resources, engagement, and performance: A cross-sectional study from HERO model”. Revista de Psicología del Trabajo y de las Organizaciones, 36(1), 39-47. http://dx.doi.org/10.5093/jwop2020a4
Goldfarb, A., y Tucker, C. (2019). “Digital economics”. Journal of Economic Literature, 57 (1), 3-43.
González, J., Martínez, Y., y Bravo, D. (2017). “Empleo de indicadores bibliométricos para la realización de un estado del arte”. Un enfoque práctico, 3(9), 81-97.
Guirao-Goris, S. (2015). “Utilidad y tipos de revisión de literatura”. ENE, 9(2). https://dx.doi.org/10.4321/S1988-348X2015000200002
Halbesleben, J. (2010). A meta-analysis of work engagement: Relationships with burnout, demands, resources and consequences. En A. B. Bakker y M. P. Leiter (Eds.), Work engagement: A handbook of essential theory and research (pp. 102– 117). New York, NY: Psychology Press.
Hernández-Torrano, D., y Courtney, M. (2021). “Modern international large-scale assessment in education: an integrative review and mapping of the literature”. Large-Scale Assessments in Education, 9 (1), 17. DOI: 10.1186/s40536-021-00109-1
Isoard-Gautheur, S., Ginoux, C., Heuzé, J.-P., Tessier, D., Trouilloud, D., Guillet-Descas, E., y Sarrazin, P. (2020). “Construct validity of the French Shirom-Melamed Vigor Measure (F-SMVM): A multitrait-multimethod (MTMM) approach”. European Journal of Psychological Assessment, 36 (2), 372-386. DOI: 10.1027/1015-5759/a000518.
Ivanovic, T., Ivancevic, S., y Maricic, M. (2020). “The relationship between recruiter burnout, work engagement and turnover intention: Evidence from Serbia”. Engineering Economics, 31(2), 197-210. DOI: 10.5755/j01.ee.31.2.24100
Kahn, W. (1990). “Psychological Conditions of personal engagement and disengagement at work”. The Academy of Management Journal, 33(4), 692-724.
Karatepe, O., Rezapouraghdam, H., y Hassannia, R. (2020). “Job insecurity, work engagement and their effects on hotel employees’ non-green and nonattendance behaviors”. International Journal of Hospitality Management, 87, 102472.
https://doi.org/10.1016/j.ijhm.2020.102472.
Kazekami, S. (2020). “Mechanisms to improve labor productivity by performing telework”. Telecommunications Policy, 44(2), 101868. https://doi.org/10.1016/j.telpol.2019.101868.
Kwon, K., y Kim, T. (2020). “An integrative literature review of employee engagement and innovative behavior: Revisiting the JD-R model”. Human Resource Management Review, 30(2). 100704. https://doi.org/10.1016/j.hrmr.2019.100704.
Lithoxoidou, E., Doumpoulakis, S., Tsakiris, A., Ziogou, C., Krinidis, S., Paliokas, I., Ioannidis, D., Votis, K., Voutetakis, S., Elmasllari, E., y Tzovaras, D. (2020). “A novel social gamified collaboration platform enriched with shop-floor data and feedback for the improvement of the productivity, safety and engagement in factories”. Computers & Industrial Engineering, 139. 105691. https://doi.org/10.1016/j.cie.2019.02.005.
Marler, J. H., y Boudreau, J. W. (2017). “An evidence-based review of HR Analytics”. The International Journal of Human Resource Management, 28 (1), 3-26. DOI: 10.1080/09585192.2016.1244699
Marsollier, R., y Expósito, C. (2017). “Los valores y el compromiso laboral en el empleo público”. Revista Empresa y Humanismo, 20(2), 29-50.
McMichael, P. (2017). Development and social change a global perspective. California: SAGE Publications, Inc.
Merino, A. (2017). El compromiso en el trabajo (engagement). Estudio empírico en empleados de congregaciones religiosas educativas [Tesis doctoral, Universidad de Málaga] España.
Moura, D., Orgambídez, A., y Gonçalves, G. (2014). “Role stress and work enga-gement as antecedents of job satisfaction: Results from Portugal”. Europe´s Journal of Psychology, 10, 291-300. http://dx.doi.org/10.5964/ejop.v10i2.714
Onwuegbuzie, A., y Frels, R. (2016). 7 Steps to a comprehensive literature review: A multimodel & cultural approach. London: Sage.
Orgambídez, A., Borrego, Y., y Mendoza, M. (2014). “Role stress and work engagement as antecedents of job satisfaction in Spanish workers”. Journal of Industrial Engineering and Management, 7, 360-372.
Palmatier, R.W., Houston, M.B., y Hulland, J. (2018). “Review articles: purpose, process, and structure”. Journal of the Academy of Marketing Science, 46, 1–5. https://doi.org/10.1007/s11747-017-0563-4
Pérez-Chuecos, R. R. (2017). “Engagement, autoeficacia, optimismo y situación laboral en docentes de educación básica”. Revista Electrónica de Investigación y Docencia (REID), 17, 45-60.
Pujol-Cols, L. (2017). “Work engagement, satisfacción laboral, salud física y salud mental en académicos de una universidad pública argentina”. Salud de los Trabajadores, 26(1), 6-19.
Rahmadani, V., Schaufeli, W., Stouten, J. Zhang, Z., y Zulkarnain, Z. (2020). “Engaging leadership and its implication for work engagement and job outcomes at the individual and team level: A multi-level longitudinal study”. International Journal of Environmental Research and Public Health, 17(3), 776. https://doi.org/10.3390/ijerph17030776
Ren, T., Cao, L., y Chin, T. (2020). “Crafting jobs for occupational satisfaction and innovation among manufacturing workers facing the COVID-19 crisis”. International Journal of Environmental Research and Public Health, 17, (11), 3953. https://doi.org/10.3390/ijerph17113953
Reina-Tamayo, A.M., Bakker, A. B., y Derks, D. (2017). “Episodic demands, resources, and engagement: An experience-sampling study”. Journal of Personnel Psychology, 16(3), 125-136.
Reyes, J., y Sawyeroct, C. (2019). Latin american economic development. Edition 3. New York: Routledge.
Robijn, W., Euwema, M.C., Schaufeli, W.B., y Deprez, J. (2020). “Leaders, teams and work engagement: A basic needs perspective”. Career Development International, 25(4), 373-388. https://doi.org/10.1108/CDI-06-2019-0150
Rodríguez-Sánchez, A., Hakanen, J., y Salanova, M. (2020). Building efficacy beliefs through team task engagement and past task performance in contemporary teams. BRQ Business Research Quarterly, 24(2), 129-142. https://doi.org/10.1177/2340944420924404
Ruiz, E., Maeso, F., y Riquelme, P. J. (2018). “Immigrant women and household work in Finland and Spain: A local comparative analysis between Helsinki and Murcia”. Revista Atlántica de Economía, 1 (2), 1-25.
Salanova, M., Schaufeli, W., Llorens, S., Peiró, J., y Grau, R. (2000). Desde el ”burnout” al ”Engagement”. Una nueva perspectiva, 16(2), 117-134.
Salanova, M., Agut, S., y Peiró, J. (2005). “Linking organizational resources and work engagement to employee performance and customer loyalty: The mediation of service climate”. Journal of Applied Psychology, 90, 1217-1227.
Salanova, M. y Schaufeli, W. (2009). El engagement en el trabajo. Cuando el trabajo se convierte en pasión. Madrid: Alianza Editorial.
Salanova, M., y Llorens, S. (2008). “Estado actual y retos futuros en el estudio del burnout”. Papeles del Psicólogo, 29, 59-67.
Salanova, M. (2009). “Organizaciones saludables, organizaciones resilientes. Gestión práctica de riesgos laborales”. Integración y desarrollo de la gestión de la prevención, 58, 18-23.
Santos, S. J., Georgieva, S., Enrique S., y Fernández, I. (2018). “Utrecht work engagement scale in dominican teachers: Dimensionality, reliability and validity”. Journal of Work and Organizational Psychology, 34(2), 89-93.
Schaufeli, W. B., Salanova, M., González-Romá, V., y Bakker, A. B. (2002). “The measurement of engagement and burnout: A two sample confirmatory factor analytic approach”. Journal of Happiness studies, 3(1), 71-92.
Schaufeli, W., y Bakker, A. (2003). Manual UWES - Utrecht Work Engagement Scale. Escala utrecht de engagement en el trabajo. Preliminary Manual. Utrecht: Universidad de Utrecht.
Schaufeli, W., Bakker, A., y Salanova, M. (2006). “The measurement of work engagement with a short questionnaire: A cross-national study”. Educational and Psychological Measurement, 66(4), 701-716. https://doi.org/10.1177/0013164405282471
Schaufeli, W.B. (2013). What is engagement? In C. Truss, K. Alfes, R. Delbridge, A. Shantz, & E. Soane. (Eds.). Employee Engagement in Theory and Practice. London: Routledge.
Schneider, B., Yost., A., Kropp, A., Kind, C., y Lam, H. (2018). “Workforce engagement: What it is, what drives it, and why it matters for organizational performance”. Journal of Organizational Behavior, 39(4), 462-480.
Schreuder, F., Schalk, R., y Batistič, S. (2020). “Examining team performance: the role of psychological contracts and engagement among co-workers”. Evidence-based HRM, 8(3), 327-343. https://doi.org/10.1108/EBHRM-03-2020-0029
Scopus (2022). https://www.scopus.com/sources.uri?zone=TopNavBar&origin=searchbasic
SJR (2022). Scimago Journal y Country Rank. Scopus. https://www.scimagojr.com/
Slavković, M., Sretenović, S., y Bugarčić, M. (2022). “Remote working for sustainability of organization during the covid-19 pandemic: The mediator-moderator role of social support”. Sustainability (Switzerland), 14 (1), art. no. 70. DOI: 10.3390/su14010070
Smith, R. W., Kim, Y. J., y Carter, N. T. (2020). “Does it matter where you’re helpful? organizational citizenship behavior from work and home”. Journal of Occupational Health Psychology, 1-19. http://dx.doi.org/10.1037/ocp0000181
Snyder, H. (2019). “Literature review as a research methodology: An overview and guidelines”. Journal of Business Research, 104, 333–339.
Song, L., Wang, Y., Li, Z., Yang, Y., y Li, H. (2020). “Mental health and work attitudes among people resuming work during the COVID-19 pandemic: A cross-sectional study in China”. International Journal of Environmental Research and Public Health 17(14), 5059. https://doi.org/10.3390/ijerph17145059
Spontón, C., Castellano, E., Salanova, M., Llorens, S., Maffei, L., y Medrano, L. (2018). “Evaluación de un modelo sociocognitivo de autoeficacia, burnout y engagement en el trabajo: Análisis de invarianza entre Argentina y España”. Psychologia, 12(1), 89-101.
Tompa, E., Mofidi, A., Jung. Y., van Bree, T., Van Den Heuvel, S., Michaelsen, F., Porsch, L., y van Emmerik, M. (2019). “The economic burden of occupational injuries and diseases in five european union countries”. Occupational and Environmental Medicine, 76, A17-A18.
Turner, P. (2020). Employee engagement in contemporary organizations. Maintaining high productivity and sustained competitiveness. Switzerland: Springer Nature Switzerland AG.
Vázquez, C., Hervás, G., Rahona, J. J., y Gómez, D. (2009). “Bienestar psicológico y salud: Aportaciones desde la Psicología Positiva”. Anuario de Psicología Clínica y de la Salud, 5(1), 15-28.
Van Mierlo, H., y Bakker, A. (2018). “Crossover of engagement in groups”. Career Development International, 23(1), 106-118.
Veloso, C. (2019). Mejora de variables asociadas a psicología organizacional mediante capacitación en psicología positiva [Tesis doctoral, Universidad Complutense de Madrid] España.
Villanueva, E., y Lezana, F. (2017). “Introducción a la medicina basada en evidencias”. Revista CONAMED, 22(3),152-154.
Wang, L., Law, K., Zhang, M., Li, Y., y Liang, Y. (2019). “It’s mine! Psychological ownership of one’s job explains positive and negative workplace outcomes of job engagement”. Journal of Applied Psychology, 104(2), 229-246.
Weinhardt, J., y Sitzmann, T. (2018). “Training engagement theory: A multilevel perspective on the effectiveness of work-related training”. Journal of Management, 44(2), 732-756.
Wiarda, H. (2019). Politics and social change in Latin America. New York: Routledge
Wood, J., Oh, J., Park, J., y Kim, W. (2020). “The relationship between work engagement and work-life balance in organizations: A review”. Human Resource Development Review, 19(3), 240-262.
Xanthopoulou, D., Bakker, A., Demerouti, E., y Schaufeli, W. (2009). “Work engagement and financial returns: A diary study on the role of job and personal resources”. Journal of Occupational and Organizational Psychology, 82, 183-200.
Publicado
Como Citar
Edição
Seção
Copyright (c) 2022 Amalia Rosario Castañeda-Flores, José Ovidio Flores Gutiérrez
Este trabalho está licensiado sob uma licença Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Authors keep their copyrights so articles can be reused for teacher and research purpose. Readers and users can also reuse articles for the same purposes but not for commercial purposes. Ágora de Heterodoxias has no responsibility on information given by collaborators which is not necessarily the point of view of the publication
